Research based advice for designing more effective organizations
In every organization, there are numerous informal initiatives that have yet to become part of the formal organizational structure. There may be an informal group that meets to discuss how to improve the customer experience. There may be a … [Continue reading]
Example of social network mapping from client project*. As I discussed in my last post, we need to understand the current organization before we can design a new one. And we can’t rely on the existing organization chart for this. We certainly … [Continue reading]
You need to understand how the current organization works - before you can design a new one. As professor Ron Sanchez of the Copenhagen Business School puts it: “You can’t improve something that you can’t describe” . So we need to describe the … [Continue reading]
We all know that we need the support of key stakeholders in a change process. And this is absolutely critical if we are talking about potential changes with regards to roles and reporting relationships. A key stakeholder may ignore our proposal … [Continue reading]
How much “structure” do you need in an organization? This is one of the eternal debates in the field of management & organization. Unfortunately, the debate is often based on ideology and personal preferences. One example is the movement that … [Continue reading]